Privacy Policy

Effective Date: 15-07-2024

This Privacy Policy describes how Pearl Lemon Jets (“Pearl Lemon Jets”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website (the “Site”) or our private jet services (the “Services”).

Information We Collect

We collect several types of information from and about users of our Site and Services:

Contact Information: This includes information that can be used to identify you, such as your name, email address, phone number, and company name.
Travel Information: This includes information about your travel plans, such as your departure and arrival airports, travel dates, and the number of passengers.
Passport and Visa Information: In some cases, we may collect your passport and visa information to facilitate your travel arrangements. We will only collect this information with your consent and only use it for the purpose of booking your flights.
Payment Information: We may collect your payment information, such as credit card details, to process your payment for the Services. We use a secure payment gateway to protect your information.
Usage Data: This includes information about your activity on the Site, such as the pages you visit, the time you spend on the Site, and the links you click.
Device Information: This includes information about the device you use to access the Site, such as your IP address, browser type, and operating system.

How We Collect Information

We collect information from you in a variety of ways, including:

When you contact us: We collect your contact information when you contact us through our website, email, phone, or in person.
When you book a flight: We collect your contact information, travel information, and passport and visa information (if necessary) when you book a private jet flight.
When you make a payment: We collect your payment information when you make a payment for the Services.
When you use the Site: We collect information about your activity on the Site through cookies and other tracking technologies.

How We Use Your Information

We use your information to:

Provide and improve the Services
Book your private jet flights
Process your payments
Send you important information about your flights, such as confirmation emails and flight updates
Respond to your inquiries and requests
Send you marketing communications (with your consent)
Comply with legal and regulatory requirements

Sharing Your Information

We may share your information with third-party vendors who help us provide the Services. These vendors are obligated to use your information only to provide the services we have contracted for and are prohibited from using your information for their own marketing purposes. For example, we may share your information with:

Flight operators
Airport authorities
Catering companies
Security companies

We may also share your information with government or law enforcement agencies if required by law.

Your Choices

You have choices about your information. You can:

Opt out of receiving marketing communications from us by following the unsubscribe instructions in those emails.
Access and update your contact information by contacting us.
Request to delete your personal information by contacting us.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children’s Privacy

Our Site and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email address removed]
By phone:
- UK: +442071833436
- US: +16502784421